How do you connect Buildium to your inbox so that an email from a homeowner becomes a work order?
Put Bombos next to Buildium: it reads the email that homeowners and vendors send to info@, looks up the association and the owner in Buildium, and proposes the manager with a draft reply. For a leak, the contractor's work order is ready as a proposal. Only after your approval in Bombos does anything go out or land in Buildium. It works next to Buildium, not instead of it.
What Does Buildium Already Do, and What Not?
Buildium already does a lot on its own. Homeowners and boards use the Resident Center, maintenance requests become work orders, and violations and architectural requests with committee voting each have their own process. On the Premium plan, Lumina AI adds Write with AI, which drafts an owner update email in the right tone, and AI Bill Scan, which turns invoices emailed to your account's inbox into draft bills.
What stays outside Buildium is the mail that never went through the Resident Center. A homeowner writes to info@ about water coming through the ceiling, a board member forwards a neighbor's complaint to the manager's own address, a landscaper sends a photo of a broken sprinkler head. Before any of that becomes a work order or a reply, someone in your office reads it, finds the association and the owner, and decides who takes it.
That groundwork is what Bombos prepares. It reads the email and the photo, looks up the association and the owner in Buildium, suggests the manager with the reason, and puts a draft reply underneath. For the leak, a proposal for the contractor's work order is ready as well. Which manager covers which association often lives in one person's head; Bombos asks about it and records it, so it counts next time.
Which Tasks Run on Buildium?
Each task below starts with an email at info@ or at a manager's own address, and ends, after your approval in Bombos, in Buildium or in the homeowner's inbox. The leak becomes a work order for the contractor. The question about an assessment gets a reply with the balance from Buildium next to it. The complaint a board member forwards gets an owner and stays on someone's list until it is resolved. It is the same work your managers already do; Bombos prepares it, so they only have to check it, and the result lands in the association's record in Buildium where the next manager can find it. You start with one task. After that, your own team teaches Bombos the next one, and you do not need to be technical for that.
What Changes in Your Week?
Your managers stop starting the day by sorting info@ and their own inbox. The leak reported last night already has a manager's name, a draft reply to the homeowner and a work order proposal waiting, so the morning goes to checking and approving instead of reading and retyping. Homeowners hear back sooner, with the right association and the right balance in the answer. The same team does more work, at a higher quality, for less than half a day a week of the colleague you would otherwise hire.
It starts with one task. We set it up together with you, with your own Buildium and your own inbox, and we write down how your office divides the work: which manager covers which association, what goes to accounting, what needs a board member. We take you through that first step. After that you can do it yourself, and your team teaches Bombos the next task without us.
What Doesn't Go Out Without Your Approval?
Bombos creates no work order in Buildium, sends no reply to a homeowner or a board, and gives no job to a contractor until someone at your company presses Approve in Bombos. A drafted reply about a leak does not mean the contractor already has the job. That limit is always on. Only Bombos can switch it off, at your explicit request and at your own risk.
For every step you can read back afterwards what happened and why. For the work inside your office, such as looking things up, checking and preparing, you decide how much Bombos does ahead of time; messages to customers and payments always wait for your approval. A proposal can be wrong, even when the reason sounds believable. When in doubt, Bombos asks instead of guessing.
Bombos also works with AppFolio, Vantaca, and CINC Systems.
All tasks Bombos takes on are listed under use cases.