From the hive.
Stories and insights on AI agents, company memory and working smarter in SMEs. Sober, concrete, without hype.
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How does a service business become AI-native?
A service business becomes AI-native by capturing its expertise and letting AI prepare the recurring work, while your people give the approval.
The AI already in QuickBooks or Xero, or an AI agent alongside: what is the difference?
For growing businesses: the AI in your software stays inside that software; an AI agent alongside does the work in between.
Can ChatGPT operate your accounting software, and does the maker allow it?
Yes, ChatGPT Work clicks through your books after you log in, but the Dutch AFAS allows only certified AI and FreshBooks has put its own connector in Claude.
With twenty people, do you need several AI agents under a coordinator?
Nobody can say for sure yet whether twenty people need one AI agent or several agents. The cost math, and why Bombos and the big makers still choose a team.
What can Claude do on its own for a small business?
Claude can send email and schedule tasks on its own at a business, but each door has a different rule on approval.
What does an AI agent cost per month for a business of ten people?
Ten seats run around $200 a month, but three pricing models decide what an AI agent really costs a team of ten.
What is an AI agent, and how long can it really work alone?
For growing businesses: an agent finishes work that takes a person 70 minutes correctly four times out of five, on clean programming tasks.
Who is liable when an AI agent in your business makes a mistake?
Every vendor I read places responsibility for what its AI assistant does on the business that uses it. That is you, not them.
Should an AI assistant send email on its own?
AI must hand a customer question to a person when the customer requests one, knowledge is missing or authority is lacking. Arrange handoff and review before sending.
What is the agentic economy? And what does it mean for a small business
The agentic economy for growing businesses: what an AI agent takes over on an ordinary Tuesday, and where it goes from there.
Why Bombos
Lou Baudoin on tools that make people bigger. This time you do not adapt to the tool, the tool adapts to you.