---
title: "Planning for installation and technical maintenance"
description: "First the reports: the proposal is ready, you approve it. After three months, your schedule is ready in the morning instead of you having to put it together."
image: "https://bombos.ai/assets/og-en-v2.png"
---

# Field service scheduling: _the breakdown sits idle until someone has read it_.

Field service scheduling starts with a report that arrives as text: an email, a phone call, a WhatsApp message. Your scheduling software wants a record, and in between sits a dispatcher who reads, looks things up and retypes them. Bombos reads along and gets the proposal ready; you approve it. After three months, your schedule is ready in the morning instead of you having to put it together.

Works with your own scheduling software, calendar and accounting package.

## The situations in this niche.

Each situation is one question with its answer. Pick the one that sounds like your company.

### [How do you answer a quote request within the hour, even late on Friday?](https://bombos.ai/en/use-cases/quote-requests-after-hours/)

*Planning for installation and technical maintenance*

Every request gets a reply before the customer calls elsewhere.

### [How do you send a quote follow up email after ten days from Outlook?](https://bombos.ai/en/use-cases/following-up-quotes/)

*Planning for installation and technical maintenance*

No quote expires without someone following up.

### [How do you rebuild the schedule for twelve technicians after a sick call at 6:58, with the messages to customers ready alongside it?](https://bombos.ai/en/use-cases/sick-call-reschedule-the-day/)

*Planning for installation and technical maintenance*

After a sick call, the new day plan is ready.

### [Outlook appointment scheduling: how do you settle a time in one email?](https://bombos.ai/en/use-cases/three-emails-for-one-appointment/)

*Planning for installation and technical maintenance*

One email with a fitting time, including travel.

### [How do you fill the gaps that last minute cancellations leave?](https://bombos.ai/en/use-cases/filling-a-gap-in-the-schedule/)

*Planning for installation and technical maintenance*

A replacement is ready for every canceled hour.

### [How do appointment reminders go out for every appointment tomorrow?](https://bombos.ai/en/use-cases/customers-who-do-not-show-up/)

*Planning for installation and technical maintenance*

Every appointment tomorrow has a reminder ready.

### [How does the service reminder email for an annual inspection go out on time?](https://bombos.ai/en/use-cases/annual-inspections-and-service-visits/)

*Planning for installation and technical maintenance*

No service visit quietly passes its deadline.

### [How do you do order entry for orders that arrive by email?](https://bombos.ai/en/use-cases/orders-that-arrive-by-email/)

*Planning for installation and technical maintenance*

Every order email is ready for scheduling, with no retyping.

## More work with the same team.

You start with one scheduling task, such as handling service calls or quote requests. Then Bombos grows with your business. Your team does more work, of a higher quality, without hiring someone for every new pile of work.

Bombos brings your team along with AI. Your dispatcher and office team work every day with a new coworker who prepares proposals, so they naturally learn how it works. After a while, they set up new workflows with Bombos themselves. No technical skills are required. We guide the first step. After that, your team can do it themselves.

## What Bombos does, in three steps

1.  ### It reads what comes in
    
    An email, a message, a photo or a PDF: Bombos reads it, looks up the client and the details in the systems you already have, and sees what is missing.
    
2.  ### It drafts the work, you approve it
    
    The proposal sits on one list with the reasoning next to it. You read it, adjust it and approve. Only then is anything sent, booked or filed.
    
3.  ### It remembers what you decide
    
    Every correction becomes the rule for next time. Once a kind of task has gone well for a while, you hand it over step by step, and you check the log afterwards.
    

## Nothing leaves without your approval.

Bombos reads what comes in and gets it ready; sending, booking or finishing only happens after someone at your company has pressed Approve, and that limit is always on. Only Bombos can switch it off, at your explicit request and at your own risk. For every step you can read back afterwards what happened and why. For the work inside your own office, such as looking things up, checking and getting things ready, you decide how much Bombos does in advance; messages to customers and payments always wait for your approval, and every part can be switched off on its own.

## Leave your number and we'll call you back to talk through your situation.

A few lines about how things go at your company is enough, or just your number. You won't get a sales pitch but a conversation: what stands out to us, which work could get lighter first at your company and what your team can take on after that. It costs nothing. If we see something worthwhile together, we start with that first piece of work.

## Other niches.

### [The shared inbox at bookkeeping firms and homeowners associations](https://bombos.ai/en/use-cases/shared-inbox/)

Inbox empty, a person decides.

### [Email into the client file for insurance, bookkeeping and homeowners associations](https://bombos.ai/en/use-cases/email-to-client-file/)

The attachment lands where it belongs, after your approval.

### [Timesheets and hours in staffing and placement](https://bombos.ai/en/use-cases/timesheets-and-hours/)

Hours from a photo, you approve.

### [Invoices against the project, in every trade](https://bombos.ai/en/use-cases/invoices-to-projects/)

Invoice finds its project, you post it.


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