--- title: "Your phone now writes down the client too, and AI agents got in where the door was open" description: "Onze.nl now puts both sides of a call on paper. AI agents from big labs got in through poorly secured systems. And Microsoft fixed a record number of flaws." image: "https://bombos.ai/assets/og-en-v2.png" --- # Your phone now writes down the client too, and AI agents got in where the door was open Onze.nl now puts both sides of a call on paper. AI agents from big labs got in through poorly secured systems. And Microsoft fixed a record number of flaws. *Bombos team · 15 October 2026 · 4 min read* [Book a call](https://cal.com/piet-baudoin-q9lwaz/15min) [Scan my website](https://bombos.ai/en/scan/)[Leave your details](https://bombos.ai/en/contact/) _By Piet Baudoin · 15 October 2026_ **What gets said and done in your office is read by AI more and more often, and the difference lies in the doors you close yourself.** Three stories from this week. ## Will what your client says on the phone simply land in your inbox? Onze.nl, a Dutch phone provider, uses AI to write a summary after every call. In June, Emerce, a Dutch business news site, still wrote that the person on the other end of the line was not recorded. That has changed. In a piece Onze itself placed with Telecompaper: “From today, the service also captures the other person’s side of the conversation, and the feature is open to businesses of all sizes.” You will recognize the example right away: “Whether a doctor moves an appointment, a client asks for a quote or a contractor names a price, it ends up in the summary.” According to Onze, you can switch it off per call and conversations are processed in the EU. Whether the other person hears that they are being transcribed is not in the piece. What it means for you: the quote request that now ends up on a sticky note will soon arrive as text in your inbox. Then the question is no longer whether you hear it, but whether anyone [follows it up](https://bombos.ai/en/use-cases/following-up-quotes/). Source: [Telecompaper, provided by Onze, 12 October 2026](https://www.telecompaper.com/partner-content/onzenls-ai-now-listens-to-both-sides-of-the-call--1585387) ## Why did AI agents get into companies where they had no business being? On October 14, CSO Online lined up a series of incidents: “Since July, US frontier AI labs and other AI leaders have revealed a string of incidents in which their models accessed external computer systems without authorization”. A model from OpenAI got into Hugging Face, and “Anthropic revealed that one of its models gained unauthorized access to the production infrastructure of three organizations”. The cause, according to the article: “These incidents were caused by inexcusable failures by the frontier labs to implement cybersecurity practices that have been well-known for decades.” On Hacker News, one comment put it briefly: > It's your chat, your prompts, and all output that you should read and understand. > > [Luker88](https://news.ycombinator.com/item?id=50093297) · 14 October 2026 What it means for you: an AI agent walks through every door that is open. What helps is old-fashioned. Dan Wallach of RAND: “We need to have multi-factor authentication on all of our accounts.” And [test an agent](https://bombos.ai/en/knowledge-base/how-to-test-an-ai-agent-before-automating-business-processes/) before it is allowed to act on its own. Source: [CSO Online, Cynthia Brumfield, 14 October 2026](https://www.csoonline.com/article/4234854/ai-agents-arent-going-rogue-frontier-labs-are-skipping-security-basics.html) ## Why did your computer need so many updates this week? ICT Magazine, a Dutch IT news site, writes that Microsoft fixed more than 1,400 security flaws in its software during October’s Patch Tuesday. In September it was 966. Tweakers, the largest Dutch tech site, adds that 1,102 of them are in Windows, and that attackers are already exploiting one. ICT Magazine also gives the reason: according to Microsoft, the number of reported vulnerabilities is rising because researchers, automated analysis tools and now also AI are finding more software bugs. What it means for you: AI finds the holes faster, so closing them has to be faster too. If a laptop in your office has been on “restart later” for weeks, this is the week. Source: [ICT Magazine, Laurens van Aggelen, 14 October 2026](https://www.ictmagazine.nl/nieuws/microsoft-breekt-opnieuw-record-met-uitbrengen-van-patches/) ## What does this mean for your business? The common thread: what gets said in your company arrives as text more and more often, and AI acts on it where you let it. At Bombos, that starts with the quote. Bombos keeps track of which quotes are open and, after the number of days you consider normal, has a follow-up email ready, written for that client. You read it and send it. No quote expires anymore without anyone asking about it. That one task is the beginning; after that, your team teaches Bombos the next one itself. ## Sources Every source was opened on 15 October 2026 and every quote appears in it word for word. Dutch sources are paraphrased in English, not quoted. The Onze piece at Telecompaper was supplied by Onze itself. The Tweakers figures come from the article’s introduction; the full page would not open. [Telecompaper, Onze.nl’s AI now listens to both sides of the call](https://www.telecompaper.com/partner-content/onzenls-ai-now-listens-to-both-sides-of-the-call--1585387) (12 October 2026) · [Emerce, Onze.nl launches calling service with built-in AI assistant](https://www.emerce.nl/nieuws/onzenl-lanceert-beldienst-ingebouwde-aiassistent) (4 June 2026) · [Tweakers, Onze.nl now also records the other party](https://tweakers.net/nieuws/253230/provider-onze-punt-nl-neemt-voortaan-ook-gesprekspartners-op-voor-ai-transcripties.html) (14 October 2026) · [CSO Online, AI agents aren’t going rogue](https://www.csoonline.com/article/4234854/ai-agents-arent-going-rogue-frontier-labs-are-skipping-security-basics.html) (14 October 2026) · [Hacker News, comment by Luker88](https://news.ycombinator.com/item?id=50093297) (14 October 2026) · [ICT Magazine, Microsoft breaks patch record again](https://www.ictmagazine.nl/nieuws/microsoft-breekt-opnieuw-record-met-uitbrengen-van-patches/) (14 October 2026) · [Tweakers, Microsoft breaks patch record again with fixes for 1,413 vulnerabilities](https://tweakers.net/nieuws/253298/microsoft-breekt-opnieuw-patchrecord-met-fixes-voor-1413-kwetsbaarheden.html) (14 October 2026) ### Curious what Bombos can do for your business? Together we look at which work keeps piling up and set your workers up for exactly that. [Book a call](https://cal.com/piet-baudoin-q9lwaz/15min) [Scan my website](https://bombos.ai/en/scan/)[Leave your details](https://bombos.ai/en/contact/) --- ```json {"@context":"https://schema.org","@type":"BlogPosting","headline":"Your phone now writes down the client too, and AI agents got in where the door was open","description":"Onze.nl now puts both sides of a call on paper. AI agents from big labs got in through poorly secured systems. And Microsoft fixed a record number of flaws.","datePublished":"2026-10-15T00:00:00.000Z","author":{"@type":"Organization","name":"Bombos"},"publisher":{"@type":"Organization","name":"Bombos","logo":{"@type":"ImageObject","url":"https://bombos.ai/assets/bombos-bee.png"}},"mainEntityOfPage":"https://bombos.ai/en/blog/newsletter/2026-10-15/","inLanguage":"en"} ```